Frequently Asked Questions

We offer a range of mental health services including individual counseling, group therapy, crisis support, community support programs, and educational resources. Our services are designed to be accessible and supportive for individuals experiencing various mental health challenges.

You can access our counseling services by contacting us through our website, email at info@rydmentalhealth.org, or by calling +256 709 039595. We'll connect you with a mental health professional who can help determine the best approach for your needs.

Yes, all our services are strictly confidential. We adhere to professional ethical standards and applicable laws regarding privacy in mental health care. Your personal information and anything discussed during sessions remains private and secure.

If you're experiencing a mental health crisis and need immediate support, please contact our crisis support line via WhatsApp at +256 726 204 045. For emergencies that require immediate medical attention, please call emergency services or go to your nearest emergency room.

To join one of our support groups, please visit our Contact page and fill out the inquiry form, or email us at info@rydmentalhealth.org with the subject 'Support Group Inquiry.' Our team will provide information about available groups and how to participate.

Yes, we offer virtual counseling and support services through secure platforms. This allows you to access mental health support from the comfort of your home or any private space where you feel comfortable.

We welcome volunteers who are passionate about mental health. To apply, please visit our Volunteer page or send your CV and application to recruitment@rydmentalhealth.org. We offer various volunteer opportunities based on your skills and interests.

No, you do not need a referral to access our services. You can contact us directly through our website, email, or phone to inquire about our services and schedule an appointment.